Privatewriting.com prides itself in providing excellent service to our clients and one of the ways we do that is through the quality of our support staff.
Privatewriting.com prides itself in providing excellent service to our clients and one of the ways we do that is through the quality of our support staff. Currently, there are about 30 employees working for the company (including local branches), completing various tasks on an everyday basis: from payment processing, order management, writer screening, and employment, to billing issues, database and website programming and server cluster administration. It is a lot of work which has to be done daily, and we all take pride in what we do, and truly enjoy it.
Anytime you have questions, remember – we have the answers and our customer support team will always be here for you when you need us. We understand that ordering an original academic paper is just the first step. That is why, in order to be able to serve you promptly at all times, we have toll-free numbers and live chat available 7 days a week, 24 hours per day. You can also contact us via e-mail with any feedback, questions, and comments or send us a message through your personal control panel. Our dedicated customer support staff will respond as soon as possible to help you in any way we can. You can also track your order online and communicate directly with your writer by using our messaging system of your control panel.
Our promise is to provide the help, necessary for those students who want to save their valuable time and get better grades. We do offer full-scale assistance provided by our experienced team of writers, researchers, and customer care representatives.
At Privatewriting.com every customer gets the individual attention and exclusive service that makes a difference!
Your control panel consists of two panes. Left pane is used to communicate with the writer directly. Enter your message in the text area and click "Send" button to send your message to the writer. For your protection, please avoid entering personal information, like phone numbers or email addresses.
Right pane has several boxes. In the Order Progress box you can see the status of the paper. The Assignment Criteria box is used to view your current assignment criteria or to upload additional instructions. Please note, that you cannot delete or change instructions. Please make sure you upload all instructions before the project is started.
The Additional Information box contains information about the writer. It also shows revision status, if revision is in progress.